At ComPower, we not only provide the hotel software products to make your business successful, we also provide a complete offering of services to enable your continued success.

Our services include installation, support, network consultation implementation and professional services.

The majority of incidents from ComPower customers are handled immediately. We use real people to take your messages and have technicians on staff 7 days a week, 24 hours a day.

- Support Services
- Installation of KingSmart Products
- Network Consultation
- Professional Services
- Implementation

Email support

Your questions receive personal written answers to your questions direct from our technicians. Replies are usually sent within one business day, often within hours. Answers are given by our technicians and software engineering team

Instant message

Your questions receive personal written answers through Yahoo and MSN instant message from our technicians. And replies are usually sent within a few minute, often instantly. Please have your Hotel name, User name and Password ready in hand. Also we advice that our customers to be well prepared with facts and details when write to us.

Telephone Support

You may place a call to our technical team for support. Telephone support intended to give you the benefit of personal consultations, or even 24x7 emergency troubleshooting.

Telephone support is designed so clients can choose the level of support they need to make support affordable for everyone.

Online Remote Control

If you provide a user account, our technician will remotely log-in to your machines to set-up, fix problems and make recommendations. Customers will need to be able to use Window Netmeeting or PC Anywhere or Remote Administrator software. Using this support will give you a truly interactive system set-up, problem shooting and training experiences.